"What can I consign?"
We accept current women’s clothing, handbags, shoes and accessories less than five years old and some vintage. Items must be in like-new (Mint!) condition, clean, free of stains and damage. Our best-sellers (and what we look for) include high end handbags, shoes and jewelry by Chanel, Hermés, Louis Vuitton, Christian Louboutin, Gucci, Fendi, YSL, and Prada, as well as all items by Tory Burch, Lilly Pulitzer, J. Crew, Milly, DVF, Marc Jacobs, Kate Spade and other brands sold at high end boutiques and stores like Cusp Neiman Marcus. To keep our clients happy and our store looking its best, we are very selective in what we take. However, we do try to add some value priced items to keep the store inclusive. Please see the "Labels We Like" section for the full list of brands we do and do not accept.
Do I Need An Appointment To Consign?
No, however if you have more than 10 items please call during business hours or email (firstname.lastname@example.org) anytime to schedule an appointment time. Appointment availability and processing times vary with the changing seasons and appointment demand. To expedite processing time after your appointment, please fill out a Consignment Detail Form before you arrive. This is not required but is recommended. If you have TEN or fewer items (TEN ITEMS OR FEWER ONLY, PLEASE!), please stop by on Thursday, Friday or Saturday from 11am to 4pm without an appointment.
What Happens when I bring my stuff in? How Long Does It Take?
We will ask you if you are trading or looking to consign. We will have you fill out our Consignment Contract and look around the store while we look through your items. We will decide which items we think will sell at our store and return any “no thank you” items to you at that time. This process usually takes less than 20 minutes. If you choose trade we will load a FRINGe benefit card and credits are available immediately. If items are consignment a detailed item list will be emailed to you as soon as the items are priced and put on the floor. Please allow 7-10 business days for this step – possibly more time after season changes. Items are processed in the order in which they are received. We put new items on the floor as space becomes available on the racks, and we do not start your 90-day cycle until your items are out and for sale. To expedite your processing time, please fill out a Consignment Detail Form prior to bringing your items in. Here you can list item details, pricing information and requests. This is not required but is recommended.
How Does Consignment Work?
FRINGe operates on a 50/50, 90-day consignment agreement. When items sell, you receive half of their selling price in your account. If an item hasn’t sold within its first 60 days it is reduced by 40% in price. If any item has not sold after 90 days it will expire, become property of FRINGe and will be sold or donated. You are always welcome to retrieve any unsold items before the 90-day expiration date; however, un-retrieved expired items will be sold or donated at our discretion and not credited to your account. This policy ensures regular turnover, competitive prices and the best shopping and consigning experience for our customers and clients. It is your responsibility to keep track of your expiration date. Your expiration date will be included on your item list, as well as in the email you receive after your item drop off. FRINGe is not responsible for and is unable to credit your account for items sold or donated after they have expired.
ONLINE OPTION COMING SOON!
When you consign with FRINGe will offer an online + In store opportunity. Clothing that is strictly shown in the retail store only is a payout of 50/50 once sold. The ONLINE also option, still has your items in store but also allows for online shopping from out website. The payout once sold is 50/50 but there is a small $10.00 online fee that is charged monthly to get double the visibility!
How Do I Get Paid?
You are welcome to stop in FRINGe any time during business hours to inquire about your account balance or COMING SOON you will be able to see your account online, THIS WILL BE A FREE SERVICE TO ALL CONSIGNORS regardless if they opt to sell on our webstore.
There is no charge to use your balance as store credit at any time. If you don’t check in with us, the balance of your account (greater than $25) will automatically be sent to you at the end of the month in which your 90-day consignment cycle ended. Amounts of $24 or less can be used as store credit.
How Does FRINGe Price Items?
FRINGe will price items on a case by case basis at approximately 1/3 of their retail value,* taking into account item style, condition (items new with tags, unworn and/or from our best-selling designers are priced higher), name brand, past in-store popularity (popular items are priced higher), etc. If you have a price in mind for any item, please let us know during your appointment or include a note on your FRINGe Consignment Detail Form before you arrive. If you are unhappy with a price you see on your item list, please respond via email or phone right away regarding an adjustment. We are always happy to discuss pricing requests and, in most cases, make adjustments accordingly. *Our goal is always for our consignors to be as successful as possible so we strive to price items where they are most likely to sell, and to sell before the item is reduced in price. We keep data on the price points at which different items and designers sell, and we also do research to see what similar items are selling for at other consignment stores. This can be higher than or less than 1/3 of an item's retail price.
How Do I Know If My Items Sold?
*update! Coming soon! Online access to your consignment account! You will not receive an update every time an item sells; however, your account is updated in store every few hours and we are happy to answer any questions you may have via phone or email during business hours. If you don’t check in with us, the balance of your account (greater than $25) will automatically be sent to you at the end of the month in which your 90- day consignment cycle ends. Amounts of $24 or less can be used as store credit at any time.
What Season Are You Taking?
Spring and summer items are consigned February through August. Fall and winter items are consigned September through January.
What About Theft & Unpredicted Damage?
Shoplifting is an unfortunate and disappointing reality in the retail world. We are careful, trustworthy and equipped with security cameras. Despite our best efforts, THEFT STILL OCCURS. Additionally, items may be damaged when customers try them on. We are not liable for fire, theft or unpredicted damage. All merchandise is left at your own risk. By signing our contract and leaving your items in our possession, you are agreeing that FRINGe LLC will not credit you or your account for missing or accidentally damaged items.
Other Helpful Information:
FRINGe generally cannot display or store boxes or dust bags for consigned shoes. Please keep your shoe boxes and dust bags if you wish to retrieve unsold shoes. (Exceptions include but are not limited to boxes for Christian Louboutin, Chanel, Gucci, Prada and Jimmy Choo).